Work with CRM
Middle East

Project Coordinator

KEY SKILLS

• Analytical and problem solver

• The ability to work well under pressure.

• Team player

• Multi-tasking

• Excellent interpersonal and communication skills

• Knowledge in Mystery shopping tools

• Organization and time management.

• Attention to detail

• Proactivity / Curiosity

• Excellent English / Arabic language

REQUIREMENTS

• Proven working experience as project coordinator or relevant experience – 3 years +

• Excellent knowledge of mystery shopping /software systems – preferably Shopmetrics

• Experience in conducting and managing market research projects (mystery shopping, client satisfaction, recruitment, and training of mystery shoppers)

• Previous customer service experience

• Experience In PowerPoint and Excel

• BA degree in Business Marketing, Business Management, or Marketing Management.

Location: Dubai, United Arab Emirates

Working hours: Sunday – Thursday 09:00 am – 06:00 pm

Package: Starting 7,000 AED (depending on the qualifications) + medical insurance

Brand Ambassador

The role of the brand ambassador is to handle clients’ enquiries received through different channels (phone, email, social media and chat).

Qualifications

• Fluent, both verbal and written, in English and Arabic

• 2 – 3 years prior work experience as a sales representative or in customer service (e.g. Top 5 star hotels, top high end department stores, private jet/yachts/…)

• Ideally background in the timepiece and jewelry industry, and/or in the luxury industry

• Computer skills

• Telephone skills

Mystery Shopper

We are looking for mystery shoppers who are fluent in Arabic and/ or English, with the following qualifications: 

Qualifications

• Attentive to detail

• Excellent verbal and written communication

• Outstanding memorization abilities

• Organized, flexible disposition

• Ability to conduct duties discreetly and impartially