CX CONSULTANCY

> Gap Analysis


> CX Strategies


> CX Roadmaps


> CX Implementation

 

CX OPERATIONS

> Client Relation Center Setup / Outsourcing


> Multichannel Customer Support


> Sales & After Sales Services


> Lead Generation

>Data Cleansing

 

CX MEASUREMENTS

> Physical Mystery Shopping


> Online Mystery Shopping


> Market Research


> Voice of Client (Move XM)

 

CX TRAINING

> Employee Training Programs


> CX Courses & Certifications