About CRM Middle East
WE ARE SPECIALIZED IN HELPING PREMIUM BRANDS ELEVATE THEIR CUSTOMER EXPERIENCES
“Our vision reflects who we are and what we do to achieve customer experience beyond excellence.”
Lina Zarifeh, CEO
WE ARE SPECIALIZED IN HELPING PREMIUM BRANDS ELEVATE THEIR CUSTOMER EXPERIENCES
Lina Zarifeh, CEO
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We are looking for mystery shoppers who are fluent in Arabic and
or English, with the following qualifications...
In a fast-paced world, we have always been the first to embrace new tools and innovations that help us deliver unbiased and precise customer feedback. CRM Middle East has been at the forefront of customer-centric solutions since 2001
CRM Middle East is founded and begins working exclusively with BMW as their CRM agency.
After eight years in luxury automotive, we expand into other premium brand industries.
CRM Middle East secures Cartier, supporting client relations, lead generation, and events.
Serving over 24 luxury brands across 70 countries, we continue to expand our premium brand partnerships.
We are committed to the success of our clients and their customers, offering tailored solutions to enhance customer experience (CX).
Our consultancy services help develop CX strategies, implement systems, and optimize processes. Through roadmap development, we identify strengths, areas for improvement, and necessary refinements.
Our premium contact center provides reliable outsourcing options, ensuring high-quality customer interactions and operational efficiency.
We offer mystery shopping programs to assess CX quality and a training platform to equip employees with top-tier customer service skills.
CRM Middle East puts your customers first, managing their journeys and serving their needs.
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