Testimonials

World class experiences for premium brands

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John Doe

Marketing director, Cartier

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John Doe

Marketing director, Cartier

"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare."

John Doe

Marketing director, Cartier

Give your brand a competitive edge

Choosing to outsource to our multichannel contact centre means you will

Reduce overhead costs

Establishing an in-house contact centre requires a lot of time and money. CRM Middle East already has everything in place to provide the highest standard of customer service.

Open communication with customers

Our team members have specific knowledge in various industries. Whether it is high volume demands or specialist requests, we are equipped to deliver effective solutions for the needs of your customers.

Transformative Training Programs

Our training services are designed to provide practical, impactful solutions
that help teams excel in their roles. We specialize in

Soft Skills

Equip your team with essential interpersonal skills to enhance collaboration, communication, and adaptability in the workplace

Telephone Etiquette

Train your staff to handle calls professionally, leaving a lasting positive impression on customers.

Customer Service Essentials

Build a strong foundation of customer
service practices to drive satisfaction and loyalty.

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Exceptional

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Exceptional

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Partnering for Excellence in Customer Experience

At CRM Middle East, we understand that the key to exceptional businessperformance lies in empowering your team with the right tools and skills.That’s why we’ve partnered with the prestigious Customer ExperienceUniversity (CXU) to deliver world-class training programs tailored for theMENA region. We’re proud to offer the only online Arabic CXU course in theMiddle East, ensuring accessibility and relevance for local markets.

MENA region

World-class training programs tailored for the MENA region.

Arabic CXU course

We are proud to offer the only online Arabic CXU course in the Middle East

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FAQs

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